PRIVACY POLICY

Phu Kim Travel Services Company Limited (Sala Hotel Group) is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect
– Name, email address, phone number, and address.
– Booking details such as check-in/check-out dates, room preferences, and payment information.
– Communication history with our customer service team.

2. How We Use Your Information
– To confirm and manage hotel reservations.
– To provide customer service and respond to inquiries.
– To send booking confirmations, updates, or promotional offers (only with your consent).
– To improve our services and website experience.

3. Information Sharing
We do not sell, rent, or share your personal information with third parties, except:
– When required by law or government authorities.
– To trusted service providers (e.g., payment processors) who help us operate our services.

4. Data Protection
We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. Access to customer data is restricted to authorized staff only.

5. Cookies
Our website may use cookies to enhance user experience, analyze traffic, and improve site functionality. You can disable cookies in your browser settings if you prefer.

6. Data Retention
We retain personal information only as long as necessary for the purposes stated in this policy or as required by law.

7. Your Rights
You have the right to request access, correction, or deletion of your personal information. Please contact us if you wish to exercise these rights.

8. Contact Us
Phu Kim Travel Services Company Limited (Sala Hotel Group)
Email: salahotelgroup@gmail.com
Phone: 0236 365 8555
Address: 36 – 38 Lam Hoanh, Phuoc My, Son Tra, Danang, Vietnam